Two young founders, Antonie Jo Nissen and Leif Harry Löhde, have founded a new platform with the help of investor Liberty Ventures that aims to provide customers in Berlin-Mitte and Prenzlauer Berg with medicines in just 30 minutes. The specially founded company Aurora Gesundheit with its new platform „First A“ aims to satisfy customers and stationary pharmacists alike.
The app works like that of a grocery service provider, with the difference that the customer cannot select the local pharmacy from the 50 pharmacies that are now linked up, because he or she has purchased from „First A“ using a so-called voucher. There is therefore no choice between pharmacies.
According to research by „apotheke-adhoc“, the entire concept is not completely transparent and is also partly contradictory with regard to the general terms and conditions and FAQ, because the company promises in the app, after registration, a delivery of medicines by bicycle courier until 10 p.m., so that sick people can be supplied at lightning speed. On the website, however, you can read about other, more limited delivery times. The founder and her team also advertise advice from a pharmacist via chat function, although there is no mention of this on the website. You can find the app in the app store, but when you try to open it, it either doesn’t work or crashes regularly, depending on the operating system.
Nevertheless, various other products are soon to be added to the „First A“ range, such as dietary supplements, skin care products and even prescription drugs, and the delivery area is to be extended to the whole of Germany for a delivery cost of 2.50 euros. For potential users of the app, however, the question then arises as to whether the envisaged concept involving local pharmacies will work at all and succeed better than it does today with already established mail-order companies.
Source: www.apotheke-adhoc.de