Invacare GmbH has now extended its recycling service „Invaservice“ to mobility aids: the service for resellers now also includes maintenance services for power wheelchairs, scooters, manual wheelchairs and walkers. Another component of the service is the cleaning and disinfection of these products.
kon.med evaluates this approach as a potentially difficult tightrope walk. In addition to retailers that use such an offer in the field of rehabilitation technology, there are perfectly positioned utilities in the market already, which have built up great know-how in the field of services over a number of years. A manufacturer who now attempts tp recreate an identical core competence of the specialised trade is not just going to gain recognition in the specialist field.
Quelle: MTD-Instant (45/2012)
[ilink url=“http://www.invacare.de/articles/invc-InvaService–54-155.php“] Link zum Service (Invacare)[/ilink]